Last updated: July 13, 2026
At Hospedaje Radal ("we" or "the lodge"), located in Villa Tenaún, commune of Dalcahue, Chiloé, we respect the privacy of visitors to this website and of our guests. This policy explains what information we collect, how we use it, and what rights you have regarding it.
We collect the information you voluntarily provide when contacting us via WhatsApp, phone, email, or the forms on this site: your name, contact details, and the content of your message or booking request. We do not collect payment data through this site, as bookings are coordinated directly with us.
We use your data exclusively to respond to your inquiries, manage bookings, and provide you with information about our services. We do not sell or share your information with third parties for commercial purposes.
This site may use basic technical cookies and third-party services such as Google Maps to show our location. These services may collect data according to their own privacy policies, over which we have no direct control.
We retain contact information only for as long as necessary to handle your inquiry or booking, or as required by applicable Chilean law.
You may request access, correction, or deletion of your personal data at any time by writing to us at dalvabarrientos@gmail.com.
If you have questions about this privacy policy, contact us at dalvabarrientos@gmail.com or by phone at +56 9 9759 4880.