Privacy Policy

Last updated: July 13, 2026

This document is a generic draft for guidance only. It should be reviewed by the site owner and, if needed, by a legal professional before final publication.

At Hospedaje Radal ("we" or "the lodge"), located in Villa Tenaún, commune of Dalcahue, Chiloé, we respect the privacy of visitors to this website and of our guests. This policy explains what information we collect, how we use it, and what rights you have regarding it.

1. Information we collect

We collect the information you voluntarily provide when contacting us via WhatsApp, phone, email, or the forms on this site: your name, contact details, and the content of your message or booking request. We do not collect payment data through this site, as bookings are coordinated directly with us.

2. Use of information

We use your data exclusively to respond to your inquiries, manage bookings, and provide you with information about our services. We do not sell or share your information with third parties for commercial purposes.

3. Cookies and third-party services

This site may use basic technical cookies and third-party services such as Google Maps to show our location. These services may collect data according to their own privacy policies, over which we have no direct control.

4. Data retention

We retain contact information only for as long as necessary to handle your inquiry or booking, or as required by applicable Chilean law.

5. Your rights

You may request access, correction, or deletion of your personal data at any time by writing to us at dalvabarrientos@gmail.com.

6. Contact

If you have questions about this privacy policy, contact us at dalvabarrientos@gmail.com or by phone at +56 9 9759 4880.